Anti-Cheat Agreement

LAST UPDATED September 7, 2026

In an effort to combat the efforts of those individuals who are willing to violate the EULA, Arctium (see the Legal Notice) utilizes an 'anti-cheating' utility that runs as part of Arctium products and services. This agreement is part of the EULA.

Scope of Scans

This 'anti-cheating' utility performs limited scans of:

• the Random Access Memory ('RAM') that is occupied by a Arctium product to confirm that the Arctium products program has not been altered or 'hacked' in violation of the EULA;
• the Arctium products 'process' to determine if any unauthorized third-party programs or computer code has been attached to the Arctium products process;
• the Windows Process List to determine if any confirmed hacking, botting or cheating programs are presently open in violation of the EULA
• the Windows Handles list to see which processes have a handle to the Arctium products 'process'. Additional information obtained from RAM and/or disc for the processes that have a handle to the Arctium products 'process' will be used to determine if it is a confirmed hacking, botting or cheating program in violation of the EULA.

The scans are limited to the Arctium product's own process and memory and to the list of running programs and their handles. The utility does not read your personal files, documents, browser data or the content of other programs.

Data Usage & Privacy

The information that is obtained from this activity is communicated to Arctium, who uses it solely to determine if the computer that a user is using to log on or to use Arctium services and prodcuts has any unauthorized third-party programs, such as 'hacks', 'bots', or 'cheats' that violate the EULA and is not used for any marketing purposes, and will never be sold, leased, or otherwise transferred to any third party (except where we are legally obliged to or need it to enforce our rights in court).

• Legal basis: our legitimate interest in the integrity of Arctium products and in fair play (Art. 6 (1) (f) GDPR); for paid features also the performance of the contract (Art. 6 (1) (b) GDPR).
• What is transmitted: only in the event of a detection — your Arctium account name, the name and identifying details of the detected program, the time and date and the product version. Nothing is transmitted when nothing is found.
• Retention: detection records are kept for as long as they are needed to handle the case and any objection, at most 24 months, and are then deleted.
• Your rights (access, erasure, objection and the others) are described in the Privacy Policy.

Actions Upon Detection

In the event that Arctium detects an unauthorized third-party program, Arctium may in its sole determination:

• communicate information back to Arctium, including without limitation your Arctium services account name, details about the unauthorized third party program(s) detected, and the time and date the unauthorized third party program was detected; and/or
• exercise its rights under the EULA: a warning, a temporary suspension of online functions or the termination of the EULA for good cause, depending on the severity and whether it happened before.

A sanction that affects your Arctium account is reviewed by a person before it takes effect; there is no fully automated decision. You can object to a sanction at legal@arctium.io, and we will look at the case again.

Contact Us

If you have any questions about this agreement, please contact us by email: legal@arctium.io