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Failed to Connect to Server Since the Outage on 08/02/2026

OWMatt-1513
Game Producer
Post #5
Overwatch US

Hello,

I want to help your friend with this situation but I need some information from them. If you could, submit a Customer Service ticket here:

  1. Get Help - Blizzard Support
  2. Select Account - Cant Log In as the category
  3. Choose one of the sub-categories
  4. Click “Contact Us”
  5. Reference this forums post, you’ll need to include your friend’s full battletag.
  6. Respond back here with the ticket ID - Or give me one of the ticket IDs your friend already submitted.

-OWMatt

Reconnecting… Connection lost, retrying in s Connection lost. Session paused. Could not resume the session.